What Customers are Saying

Customer Testimonials

The Gatlinburg Convention Center and city of Gatlinburg is one of the best!  The convention center and CVB staff provided us incredible service once again at the annual Church of God Smoky Mountain Kidfest.  The facility is great, and we are thankful to have the opportunity to work with familiar faces each year, providing stability to our program.

Tony Lane, Coordinator, Smoky Mountain Kidfest
(May 2018 / 1,600 attendees)


The Gatlinburg Regional Bridge Tournament has been held in Gatlinburg at the Gatlinburg Convention Center for over 25 years.  We have found the Convention Center Staff to be outstanding and responsive to our every need.  Their contribution in making this tournament “America’s Favorite Regional” has played no small part in the success the tournament has enjoyed over the years.  We look forward too many additional years working with the talented group of Gatlinburg hospitality professionals.

Pete Misslin, Gatlinburg Regional Bridge Tournament, Regional Co-Chair
(April 2018 / 8,100 attendees)


The service provided to us by the Gatlinburg Convention Center Staff was nothing short of excellent and attentive. With a partnership between the Tennessee Future Farmers of America event and the City of Gatlinburg exceeding forty years, it’s easy to say that the hospitality we receive ensures that we will not want to look anywhere else! Thank you to everyone in Gatlinburg for making our annual State Convention a success year after year.

Courtney Halfacre, Middle Tennessee Consultant, Tennessee Department of Education

(March 2018 / 3,400 attendees)


We have partnered with the Gatlinburg Convention Center for many years now for our Timothy Barnabas Pastor & Wives Retreat and value the relationship.  In my opinion, the downtown location, the facility and house equipment are impossible to beat in Gatlinburg.  Every year the house caterer and the amazing staff from the sales office to the event staff are all top shelf.   

Allen Scroggs, Director of Operations, Timothy+Barnabas, Inc.
(March 2018 / 300 attendees)


We look forward to our Performance Food Service Spring Food Show every year and can’t imagine having it any place other than the great city of Gatlinburg.  The staff at the CVB and convention center are second to none—helpful, accommodating, timely, responsive and best of all, friendly and real.  The PFH staff and our customers appreciate the hospitality extended us by the great city of Gatlinburg year-after-year.  See you next year!

Joelle Lyons, Director of Marketing, Performance Food Service
(February 2018 / 1,000 attendees)


We had a great time in Gatlinburg this year with a record crowd of happy cloggers for our Smoky Mountain Encore.  The City of Gatlinburg and the facility are top-notch, and our attendees enjoyed the town.

Lynne Ogle, Director, Elite Events
(March 2018 / 3,000 attendees)


We had a wonderful event as per usual! The staff at the Gatlinburg CVB and Convention Center always does a phenomenal job helping us get ready for our event. We are already looking forward to next year’s Faith for the Smoky Mountain Retreat.

Shana Holt, Administrative Assistant, The Crown College
(February 2018 / 800 attendees)


Accelerant 2018 was the best year yet of our 21-year history! We set a new attendance record as well as a new project offering record. We’ve had a long and beneficial relationship with Gatlinburg. The culture of service at the convention center along with the safe and family atmosphere of Gatlinburg keeps us coming back.

Greg Amos, Bishop of the South Carolina Conference, International Pentecostal Holiness Church, Inc.
(January 2018 / 3,100 attendees)


Our attendees and employees had an awesome time at our annual Tennessee ECD Governor’s Conference in Gatlinburg.  Everything went smoothly, and it was due to the collaborative effort by the Gatlinburg hospitality community.

Carly Schroer, Public Information Officer, Tennessee Department of Economic and Community Development
(October 2017 / 850 attendees)


I would like to take this opportunity to thank the Gatlinburg CVB & Convention Center for providing us with an opportunity to have a wonderful Tennessee Dental Association Annual Conference this past May.  This marked the 150th year of our conference so it was a big year.  I cannot think of a single thing that could have been done differently or better for us.

Gatlinburg is a special and unique place that provides attendees with many social, dining, lodging and entertainment options.

Michael Dvorak, Executive Director, Tennessee Dental Association
(May 2017 / 1,100 attendees)